TruckGuru: Express Cargo Service in Mumbai

TruckGuru LLP is a full truckload (FTL) intercity truck booking platform with offices in Vadodara, Gujarat and Bangalore, Karnataka. We work directly with businesses across India -- no brokers, no middlemen. If you need to move commercial goods from one city to another, we match the right truck to your load and show you the freight cost before you book.

We do one thing: full truckload intercity goods transport. Here is what that includes:

• Online truck booking -- website, app, or phone
• Upfront freight rate estimation via our fare calculator
• Vehicle matching based on load weight and volume
• Shipment status updates from dispatch to delivery
• Digital documentation -- invoice, LR, and POD to your email

We do not handle part loads, parcels, courier, household shifting, automobile transport, or warehousing.

Three ways:

1. Website -- go to truckguru.co.in, enter your pickup and drop city, select the truck type, and check the estimated fare.
2. App -- download the TruckGuru app from Play Store, register, and follow the same steps.
3. Phone -- call 72020 45678 and our executive will take your details over the call.

Once you confirm, pay the token amount via UPI, NEFT, or IMPS. Our team verifies your details and places the vehicle at your pickup location.

Use the freight calculator on our website -- enter the pickup city, drop city, and truck type. You will see an estimated fare instantly. No login needed, no obligation to book. The final rate is confirmed by our executive after verifying your exact locations, material weight, and goods type. On most routes, the final fare stays close to the online estimate.

No. The website and app show an estimated cost based on standard distance calculations. The final fare is confirmed by our executive after verifying your exact pickup and drop location, material weight, and goods type. The fare can vary for off-highway locations or routes that require detours. Nothing is charged without your confirmation first.

We cover the full range of commercial vehicles for FTL intercity transport:

• Tata Ace (1,250 kg) -- for smaller commercial loads
• Bada Dost / Mahindra Pickup -- up to 1.5 ton
• Eicher 14ft (3.5 ton) -- closed body for weather-sensitive goods
• Eicher 17ft (5 ton) and 19ft (7 ton)
• 20ft Container (6.5 ton)
• 32ft Container -- SXL (7-8 ton), MXL (16 ton), and MXL (18 ton)

Not sure which fits your load? Share the weight and volume with our team and they will recommend the right vehicle.

FTL means the entire truck is booked for your goods alone -- no sharing space with other shippers. The truck picks up from your location and goes straight to the destination without stopping for other consignments. This is the only service TruckGuru offers. We do not handle part loads (PTL) or shared shipments. FTL means faster transit, fewer handling points, and lower risk of damage.

Payment is split into three parts: a token amount at booking confirmation, 90% of the fare at the time of loading once the truck reaches your pickup location, and the remaining balance at the destination before unloading begins. We accept NEFT, IMPS, UPI (GPay, PhonePe, Paytm), and all major debit and credit cards.

GST on goods transport is payable under the Reverse Charge Mechanism (RCM) at 5%. This means the shipper (you) is responsible for filing and paying the GST on the transport service, not TruckGuru. Our invoices are GST-compliant and include all the details your accounts team needs for filing.

The consignor or consignee must generate Part A and Part B of the e-Way Bill before the goods move. This is mandatory under GST rules for consignments valued above Rs.50,000. TruckGuru does not generate the e-Way Bill on your behalf, but our team can guide you through the process if needed.

A GST-compliant invoice is auto-generated and sent to your registered email once the consignment is delivered. The LR (Lorry Receipt) is shared at the time of dispatch. If your accounts team needs a specific format or a consolidated monthly statement for multiple shipments, write to cs@truckguru.co.in.

If the truck reaches your location and loading is delayed, waiting charges range from Rs.1,000 to Rs.5,000 per day depending on the vehicle type. If the vehicle is not loaded at all and returns empty, the customer must pay the driver's fuel charges plus the applicable waiting charge. Keep your goods and paperwork (GST invoice, e-Way Bill, packing list) ready before the truck arrives to avoid delays.

Yes. We accept bookings with as little as one hour's notice, but booking 24-48 hours ahead gives us a better chance of matching the exact truck type you need -- especially for 32ft containers or during peak months like October to December. For businesses with regular shipments, we also arrange scheduled pickups on a daily, weekly, or monthly basis.

Yes. Call 72020 45678 to request cancellation. Once vehicle or driver details have been shared with you, the booking amount is non-refundable. If the truck has already been dispatched toward your location, no refund is issued and the customer is liable for fuel charges. If the cancellation is accepted before dispatch, a cancellation fee applies and the refund is processed within 7 working days.

We transport commercial and industrial goods -- machinery, raw materials, FMCG products, textiles, auto parts, building materials, electronics, and agriculture produce. We do not transport household shifting items, personal belongings for relocation, hazardous materials requiring special permits, or any restricted goods under Indian transport regulations.

Our service covers transportation only. The quoted freight rate does not include labour charges. If you need help arranging loading or unloading labour, we can assist at extra cost, but we do not guarantee the availability or quality of third-party labour services.

We operate across 110+ cities in India. Our strongest network covers Ahmedabad, Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata, Pune, Surat, Vadodara, Jaipur, Indore, and Kochi. For routes between smaller cities, call us -- if there is a road connecting the two points and the distance is intercity, we can usually arrange a truck within 24-48 hours.

No. TruckGuru provides full truckload (FTL) intercity goods transport only. We do not handle parcels, courier shipments, bike transport, car transport, household shifting (no 1BHK/2BHK/3BHK moves), or within-city local deliveries. If you need these services, we recommend contacting a specialist provider in your city.

Report any damage immediately upon delivery to our customer care team at 72020 45678 with photographs. We investigate each claim on a case-by-case basis. We strongly recommend that shippers arrange their own transit insurance for high-value consignments, as TruckGuru's liability is limited to the terms agreed at the time of booking.

Call 72020 45678 or email booking@truckguru.co.in for booking queries. For credit facility or account-related questions, write to cs@truckguru.co.in. Our customer support team is available Monday to Saturday, 9:30 AM to 6:00 PM. TruckGuru does not share your contact details with any outside agencies -- only our in-house executives will reach out to you.