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TruckGuru Payment Terms

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Payment plans for different types of trucks/transport vehicles shall be as listed on our site.
 
We accept advance bookings only if the a token amount is paid in advance.  
 
Our fares do not include out of pocket expenses including but not limited to labor charges, parking charges, night surcharge, RTO challans, RTO taxes, waiting time charges, any type of levy and other similar charges shall not be our liability and therefore it shall be paid by you directly to the appropriate parties.  
 
User authorizes and allows us to retain your consignments in case of any type of non-payment from your side. We may return your consignments only after due payment is received in our account.
 
     
Additional Charges Policy:
 
You agree and acknowledge that you shall pay extra fare charges for industrial goods which require a lot of waiting time this charges may be applicable
Further, you agree and acknowledge that you shall pay additional fare charges in case of availability crunch of the transport vehicle.
Also, you clearly understand and agree that additional drop points or pick up points shall be considered additionally in fare charges.
 
 
Cancellation & Refund Policy:
 
You agree and acknowledge that you believe in our success story and take our services with confidence. You agree and acknowledge before selecting services and making payment, you have evaluated our services completely as per your requirements. Also, you agree and acknowledge that there is a lot of work involved to achieve every milestone while offering services to you and therefore it shall be very difficult for us to provide any refund.
 
Further, you agree and acknowledge to notify us for cancellation of a booking request. You shall provide us complete details of booking through our customer care interface. Booking amount is not refundable once we shared Vendor or Vehicle and driver details with you. In case your cancellation request is accepted then there shall be a cancellation fee and we may refund you the amount in 7 days’ time from the date of cancellation request accepted. However, if a truck or any other transport vehicle is engaged to carry out transportation of the materials has already been dispatched then your booking request shall not be canceled and there shall not be any refund from our side. If the truck has reached client location and there is delay in loading per day waiting charges range from 1000 to 5000 depending on vehicle type, if the vehicle is not loaded and returned empty customer had to pay driver fuel charges.For any queries related to refund the amount of canceled booking, please contact us on  +91 72020-45678  or  email us at [email protected]
 
Further, considering the same reasons, you agree and acknowledge that you shall not raise any dispute with payment repository/payment service providers for refunding the payment. In case if you raise any such disputes then you agree, acknowledge and allow us to instruct payment repository/payment service providers to credit payment in our account as per this clause. 

Our beloved customers

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Our Advantages

We are very passionate about what we do! We have everything that all is required to move your goods safely and damage-free. So, choosing us means picking the smartest way to streamline the moving operations in your business and focus on your core operations.

Full Load Services

We provide Full Truck load transportation services with varied type of trucks available with the click of a button.

Transparent Pricing

With our fare calculator, we instantaneously give you best possible rates online.

Quick & Easy Portal

Hiring a truck is now just a click away, through our hassle free online booking system.

Advance Booking

Our vehicle availability is guaranteed on daily/weekly/monthly basis to ensure on-time reporting.

We Are Growing Big Each Passing Day

110+

Cities

10121+

Trucks

5000+

Happy Customers & Counting

124562+

Trips Completed

How it Works?

1. Book Your Truck

Through Website,App & Call center

2. Our Agent Finds

Nearest Truck For You

3. Get updates & notifications

via SMS, WhatsApp & Email

Moving Made Easy With TruckGuru

Testimonial

We Are Loved By Users And Clients

"TruckGuru's commitment to seamless load handling and rapid response time truly stood out to me. Their dedication to ensuring on-time deliveries was evident throughout the process. I wholeheartedly endorse and highly recommend their services."

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“TruckGuru impresses us with its promptness, responsiveness, and excellent organization. They are safe and keep our logistics on time, to a Pan India location with so much ease!! The team truly pulled together!"

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Hire Truck Hassle Free

Frequently Asked Questions

TruckGuru is a premier provider of transport services across the country and helping our patrons to transport any freight, any size, anywhere in India. We cover a vast gamut of transportation solutions to present our clients with customized options to meet their needs. Our online truck booking app has been proved the blessing to our customers when they book truck online Delhi or do online truck booking Chennai. Our team works closely with our consumers to look at their whole supply chains, from point of origin to the end-consumer, to find the new opportunities.

What We Do?

Our company is majorly engaged in two segments - Logistics and Transportation. We have crafted a complete suite of Logistics and Transportation solutions that incorporates -

Transportation Management System

Warehouse Management System

Fleet Management

Online truck booking

Movers and packers

Truck rental services

Why Choose Us?

1. Rich industry experience

2. Advanced and modern technology

3. A tech-enabled fleet of truck

4. The quick and safest way to book transport services

5. A skilled, passionate and committed team

6. Round the clock customer service

7. Real-time location of your consignment

8. Complete customer satisfaction

How can I book a truck via TruckGuru APP?

Booking a truck via the TruckGuru app is simple and easy. Follow these simple steps to book your truck:

1. Download and Install the App or visit our website: Download the TruckGuru app from the Google Play Store or Apple App Store and install it on your smartphone.

2. Sign Up or Log In: Create an account if you're a new user or log in if you already have an account.

3. Enter Pickup and Delivery Details: Enter the pickup and delivery locations, along with the type of goods you want to transport.

4. Select Truck Type: Choose the appropriate truck type based on your cargo size and quantity.

5. Customize Services: Book your shipment with additional services like loading/unloading assistance or insurance coverage.

6. Get Instant Quotes: The app will provide you with instant fare estimates for your truck transport.

7. Confirm Booking: Select the preferred fare, and if you're satisfied, confirm the booking with a booking amount.

8. Track Shipment: Track your shipment in real-time and receive updates until it reaches its destination.

Enjoy the convenience and efficiency of booking your truck transport with just a few taps on the TruckGuru app!

Tips To Truck Hiring

When looking to rent a truck, begin by submitting your requirements to receive quotations from various truck rental companies. Compare the options to find a transport company that fits within your budget, and then proceed to confidently schedule your move..

Additionally, Check the truck rental company's reputation and reviews to make sure they offer reliable sources and well-maintained vehicles. Plan your rental time with flexibility, allowing for potential delays.

Furthermore, remember to obtain proper insurance coverage to protect both your belongings and yourself. Lastly, inquire about any hidden fees or mileage limitations to avoid unexpected costs.

With these tips in mind, you can make a well-informed decision and ensure a smooth and stress-free truck rental experience.

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