Question 1

How do I request a booking?

Accepted Answer

Our booking system is a simplified process. You can place a booking request online on our Website/App/Whatsapp or you can call our customer care number 72020 45678. Our team after verification finds the nearest truck for you. Click here to book a truck.

Question 2

How would I know my fare charges & bill amount?

Accepted Answer

Once our system receives your booking, you will be notified of the approximate fare by one of our agent, and accordingly your bill amount will be calculated. With our fare calculator, we instantaneously give you the estimated cost online.

Question 3

Can I place a booking with multi-point pick-up and drop?

Accepted Answer

You can definitely do so. However, extra costs for the extra point of delivery or pick-up will be levied accordingly. Our team will provide you with the additional cost incurred at the time of booking.

Question 4

What are the Payment terms?

Accepted Answer

In case of Advance booking customers have to pay a token amount via NEFT / IMPS / UPI for booking confirmation. Once the truck arrives pickup location customers has to pay 80% or 90 %  at the time of loading and  balance amount at the time of arrival before unloading.

Question 5

How can I cancel my booking? Will I be charged a cancellation fee?

Accepted Answer

Currently, you are required to raise a cancellation request through the customer care number available on our website. Cancellation will then be approved as per the terms and conditions. A cancellation fee would also be applicable if our Truck has reached client pickup location, We are committed to fulfil our responsibility toward all confirmed bookings. In the event of not being able to do so due to unforeseen circumstances, you will be notified well ahead of the pick-up time.

Name
Phone
Pickup City Location
Drop City Location
Goods Type
Invoice Amount/Goods Value
Estimated Insurance Cost

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