Booking, Payment, Liability & Dispute Resolution — Governing all TruckGuru LLP bookings
This legal document is an electronic record in terms of the Information Technology Act, 2000 and the rules thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
These Terms and Conditions ("Terms") govern all bookings, payments, and use of TruckGuru LLP's logistics platform and services. By placing a booking through any channel — website, mobile application, WhatsApp, SMS, email, or telephone — or by clicking "I Accept / I Agree" or completing the registration process, you agree to be bound by these Terms. These Terms constitute a legally binding agreement between you ("Customer") and TruckGuru LLP, a Limited Liability Partnership registered in India.
TruckGuru LLP is an intermediary services provider connecting Customers who want to book truck/transport services with Vendors (truck drivers/owners) who offer such services. TruckGuru LLP provides Full Truck Load (FTL) intercity truck booking services across India. TruckGuru LLP acts as an intermediary platform and is not the owner, operator, or employer of Vendors or drivers. TruckGuru LLP exercises no operational control over the vehicle during transit, does not employ drivers, and does not own or operate the vehicles used for transport. TruckGuru LLP's role is limited to booking facilitation, customer coordination, and payment collection on behalf of the Vendor.
TruckGuru LLP does NOT provide: local or within-city transport; part-load (PTL/LTL) services; parcel or courier services; packers and movers; automobile transport; or any services not explicitly confirmed in writing.
This Platform may only be used or accessed by persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 — including minors (persons below 18 years of age), persons of unsound mind, and undischarged insolvents — are not eligible to use the Platform. A minor is not allowed to access or register as a user on the Platform.
In the case of registration or booking by a business entity, by accepting these Terms you represent that such entity has sufficient authority under applicable law to enter into this Agreement. You agree to provide true, accurate, and complete information when registering or placing bookings, and to promptly update such information to keep it accurate and current. Provision of false or inaccurate information is grounds for suspension or termination of your access.
You are solely responsible for maintaining the secrecy and confidentiality of your login credentials and account access. You acknowledge that TruckGuru LLP will grant access to any person who has obtained your credentials and you are responsible for all activities conducted under your account. TruckGuru LLP, its employees, or associates shall not be responsible for any losses arising from a breach of security due to your actions or omissions.
You must notify TruckGuru LLP immediately upon learning of any unauthorised use of your account or any other breach of security. You also grant TruckGuru LLP permission to store details and records of your usage of the Platform. You agree to keep yourself updated with all data, information, and communications made available on the Platform by TruckGuru LLP.
A booking is confirmed only when TruckGuru LLP sends written Confirmation to the Customer via SMS, email, or WhatsApp, including vehicle type and driver/vendor details. Until Confirmation is received, no booking is guaranteed and no contractual obligation arises on TruckGuru LLP's part. Services will commence within a maximum of 24 hours of completion of all due procedures and receipt of the activation confirmation.
Bookings placed via website, mobile app, WhatsApp, SMS, email, or telephone constitute valid and legally binding contracts under the Information Technology Act, 2000 (Sections 4 and 10A). All electronic records and communications maintained by TruckGuru LLP — including booking logs, WhatsApp messages, SMS records, email threads, and OTP logs — shall be admissible as evidence in any legal proceedings under Section 65B of the Indian Evidence Act, 1872.
The Customer must provide the following before vehicle dispatch: (a) valid E-Way Bill (where required); (b) complete pickup and delivery addresses; (c) accurate material details (type, weight, dimensions, declared value); (d) GSTIN (where applicable); (e) contact person details at pickup and delivery locations. TruckGuru LLP is not liable for delays arising from incomplete or incorrect documentation provided by the Customer.
The Customer warrants that all cargo details provided at the time of booking are true, accurate, and complete. Any discrepancy between declared and actual cargo may result in additional charges, booking termination, and liability as set out in Clause 9.
TruckGuru LLP reserves the right to substitute the assigned vehicle with one of equivalent or superior load capacity without prior notice, if the originally assigned vehicle becomes unavailable due to operational, mechanical, or regulatory reasons.
An OTP may be issued for delivery verification. Presentation of the correct OTP by any person at the delivery address constitutes conclusive proof of delivery. The Customer is solely responsible for keeping the OTP confidential. If the OTP is compromised, the Customer must report this immediately to cs@truckguru.co.in or +91-7202045678 before delivery commences.
Freight charges are payable in three stages: (a) Booking Amount — payable at time of booking to confirm the truck, adjusted against the advance; (b) Advance Payment — remaining balance due before or at time of loading; (c) Balance Payment — any outstanding amount due before unloading at the destination. The exact split for each booking is communicated in the Confirmation.
All payments must be made exclusively to TruckGuru LLP through official channels: bank transfer (Kotak Mahindra Bank, A/C: 9512867514, IFSC: KKBK0002752), UPI (7202034567), or card via Razorpay (razorpay.me/@truckgurullp). TruckGuru LLP employees will never request payment via personal UPI accounts, cash, or unofficial channels. Bank details are shared only via official invoices and are not displayed publicly on the website.
The Customer must not make any payment directly to the driver, truck owner, or vendor. Any such payment: (a) will not be credited against the Customer's freight dues; (b) does not discharge the Customer's obligation to TruckGuru LLP; and (c) shall be the Customer's sole loss.
Amounts not paid by the due date shall attract interest at 18% per annum from the due date until actual payment. The Customer shall also bear all costs of recovery including reasonable legal fees and collection costs.
GST on TruckGuru LLP's service charges is payable under the Reverse Charge Mechanism (RCM) by the registered recipient of the service, per applicable provisions. TruckGuru LLP (GSTIN: 24AALFT4556F1Z1) issues valid GST invoices within the statutory timeline. The Customer must provide their valid GSTIN at booking. Incorrect or missing GSTIN causing ITC denial or regulatory action is the Customer's sole liability.
The Customer is responsible for generating and providing a valid E-Way Bill for all transactions where required under GST law. TruckGuru LLP will not commence dispatch without a valid E-Way Bill where legally required.
Out-of-pocket expenses — including but not limited to loading/unloading labour charges, parking charges, night surcharge, RTO challans, RTO taxes, waiting/detention charges, any type of levy, and other similar charges — are not included in the freight charge and shall be paid by the Customer directly or as communicated by TruckGuru LLP. Additional charges may apply for industrial goods requiring extended handling time, availability crunch of transport vehicles, or additional drop/pickup points.
TruckGuru LLP authorises and empowers the Vendor to retain the Customer's consignment in case of any type of non-payment by the Customer. The consignment may be returned only after due payment has been received and confirmed.
The confirmed freight charge includes: transportation charges, driver charges, fuel charges, and standard national highway tolls on the agreed route.
Not included unless explicitly confirmed in writing: (a) loading, unloading, labour, and packing; (b) waiting/detention charges beyond free time; (c) transit insurance; (d) GST (payable under RCM by Customer); (e) RTO, state border, green cess, or other state/government charges; (f) crane, hydra, or special equipment charges; (g) E-Way Bill generation costs.
If actual cargo weight exceeds declared weight by more than 1%, or actual dimensions exceed declared dimensions, TruckGuru LLP may charge additional freight at applicable per-km rates or require partial unloading at the Customer's cost.
Standard free waiting time is 3 hours at the pickup location and 3 hours at the delivery location. Waiting beyond this free time attracts detention charges as communicated in the Confirmation. Detention exceeding 12 hours may result in vehicle withdrawal.
Route or destination changes after Confirmation are subject to re-quotation. Additional charges must be confirmed in writing by TruckGuru LLP before any route deviation. The driver is not authorised to agree to route changes independently.
The Customer may cancel before TruckGuru LLP sends the Confirmation. Any booking amount paid will be refunded in full within 7 business days.
Once TruckGuru LLP has sent Confirmation, the booking amount is non-refundable, regardless of when the Customer cancels.
Once the vehicle has been dispatched, cancellation is not accepted. If the truck has reached the client's location and there is a delay in loading, per-day waiting charges shall apply depending on vehicle type. If the vehicle is returned empty without loading, the Customer must pay driver fuel charges and mobilisation costs. In exceptional cases where cancellation after dispatch is accepted, mobilisation charges, proportional freight for distance covered, waiting/detention charges, and a cancellation fee will be communicated by TruckGuru LLP.
If the Customer's cargo is not ready at the agreed pickup location within 4 hours of the agreed pickup time without prior notice, it shall be treated as a no-show. No-show attracts forfeiture of booking amount and detention charges for all waiting time incurred.
If TruckGuru LLP cancels due to vehicle unavailability or operational reasons, the Customer will receive a full refund of all amounts paid within 7 business days. TruckGuru LLP's liability is limited to this refund.
Eligible refunds are processed within 7 to 14 business days from the date of refund approval and are credited to the original payment source. The Customer agrees not to raise any dispute with payment gateways or payment service providers for refunding amounts without first obtaining written refund approval from TruckGuru LLP.
Bookings cancelled due to a Force Majeure Event after dispatch are eligible for a pro-rated refund of freight charges for the distance not covered, after deducting costs incurred.
Loading, unloading, packing, stacking, securing, and weight distribution of cargo is entirely the Customer's responsibility. TruckGuru LLP provides the truck and driver only. The driver is not obligated to supervise or assist with loading operations. The Customer is responsible for all fines, penalties, and challans arising from overloading or improper loading. The driver may refuse to move the vehicle if the cargo is loaded in a manner that violates the Motor Vehicles Act 1988; such refusal does not constitute a breach by TruckGuru LLP. The Customer undertakes not to request the driver to break any Traffic/RTO/City Police or government rules for any reason. The Customer shall not pressurise the driver to overload the vehicle beyond permissible limits.
The Customer undertakes not to soil or damage the body or any interior of the vehicle. The Customer shall not abuse, dirty, or damage any equipment (technical or non-technical) in the vehicle. The Customer confirms that all declarations and information provided regarding the consignment are true and correct, and that no information is concealed at the time of booking. The Customer acknowledges that false or misleading statements about the consignment may expose the Customer to civil claims and/or criminal prosecution, the penalties for which include forfeiture and sale of the consignment.
The Customer represents and warrants that the cargo does not include: (a) narcotics, drugs, or psychotropic substances; (b) explosives, ammunition, or weapons; (c) currency, bullion, or jewellery above declared insurance value; (d) human remains; (e) live animals or birds (unless agreed in writing with all applicable permits); (f) perishable goods requiring temperature control (unless agreed in writing); (g) flammable, corrosive, or radioactive materials not pre-approved; (h) pornographic or illegal material; or (i) goods requiring special transport permits not obtained by the Customer.
Transit insurance is NOT included in TruckGuru LLP's freight charges. The Customer is solely and entirely responsible for arranging adequate transit insurance prior to dispatch. Clients are encouraged to take suitable transport insurance for protection of their goods. TruckGuru LLP will provide fundamental assistance with exchange of documents and service records in case of insurance claims lodged by the Customer with the insurer.
FLAG FOR DECISION: The live website states maximum liability as "Rs.5,000/- for full load and Rs.2,500/- for part load, or 10% of total freight paid (excluding taxes), whichever is lower." The v1.3 document says liability is capped at "Freight Charges actually paid." These are different. Please confirm which cap to apply. Currently set below to the freight charges cap (more commercially balanced). If you prefer the Rs.5,000/10% cap from the website, instruct accordingly.
TruckGuru LLP's maximum aggregate liability to the Customer for any and all claims arising from any single booking shall not exceed the Freight Charges actually paid by the Customer for that specific booking. TruckGuru LLP shall not be liable for: (a) any indirect, special, incidental, consequential, or punitive damages; (b) loss of profits, revenue, or business; (c) loss arising from delay; or (d) loss arising from any act or omission of a Vendor/driver. All disputes between Vendors (Truck Service Providers) and Customers relating to payments or services shall be governed by the Vendor's policy. TruckGuru LLP, as an intermediary, shall not be held responsible for such disputes.
FLAG FOR DECISION: Live website states claims must be made within 48 hours to booking@truckguru.co.in. Your v1.3 uses 7 days for visible damage and 14 days for concealed damage to cs@truckguru.co.in. Currently using v1.3 timelines (more customer-friendly and legally standard). If you wish to revert to 48 hours and booking@, instruct accordingly.
The Customer's authorised representative must: (a) inspect cargo at delivery; (b) note any damage or discrepancy on the POD at the time of delivery — failure to do so constitutes acceptance of goods in good order; and (c) submit a written claim to cs@truckguru.co.in within 7 calendar days of delivery for visible damage. For concealed damage (not apparent on external inspection), the Customer must notify TruckGuru LLP within 12 hours of discovery and submit a written claim within 14 calendar days of the delivery date. Claims raised after these deadlines will not be entertained.
TruckGuru LLP does not guarantee delivery by any specific date or time. Estimated transit times are indicative only. TruckGuru LLP is not liable for delays caused by traffic, road closures, weather, government restrictions, accidents, breakdown, fuel shortages, strikes, or any Force Majeure Event. Web access is not possible during maintenance periods; users will be informed of maintenance periods wherever possible.
Vendors and drivers are independent contractors, not employees or agents of TruckGuru LLP. TruckGuru LLP maintains a vendor verification process that includes KYC documentation, vehicle fitness and insurance verification, and route-specific qualification checks. TruckGuru LLP's liability for Vendor acts or omissions is limited to situations of proven gross negligence by TruckGuru LLP in the selection of that Vendor.
POD shall be generated upon delivery. The Customer's authorised representative must acknowledge receipt by signing or OTP verification. POD will be shared within 48 hours of delivery, subject to clearance of all outstanding dues including freight, detention, and any additional charges. If no written objection to cargo condition is noted on the POD at delivery, delivery shall be deemed complete and in good order.
You agree and undertake not to host, display, upload, modify, publish, transmit, update, or share any information on the Platform that:
You shall not: place any advertisements on the Platform; use the Platform to promote any other person's business unless permitted in writing; disclose or distribute any other user's information to third parties without their express consent; or use the Platform for any purpose other than placing and managing bookings.
You agree and acknowledge that:
TruckGuru LLP may collect and verify KYC documents from Customers including GST registration certificate, PAN, and authorised signatory details. Provision of false or forged documents is grounds for immediate booking cancellation, account termination, forfeiture of all amounts paid, and referral to law enforcement.
Fraudulent, unjustified, or bad-faith chargebacks raised by the Customer constitute a payment default. The Customer shall be liable for the full freight amount charged back, chargeback processing fees, interest at 18% p.a. from the chargeback date, and TruckGuru LLP's reasonable costs of contesting the chargeback.
All intellectual property on the TruckGuru LLP Platform — including the trademarks "TruckGuru" and "truckguru.co.in" (in use since 08.08.2016, with mobile web uploaded on 26.12.2016), logos, website content, freight pricing data, route database, software, mobile applications, and visual design — is the exclusive property of TruckGuru LLP or its licensors, protected under the Copyright Act 1957 and applicable Indian and international intellectual property law. No right or licence is granted to the Customer except the limited right to use the Platform for placing and managing bookings.
TruckGuru LLP's freight rate database, route database, and vendor network constitute original compilations protected under the Copyright Act 1957. Systematic extraction of data from these compilations — whether by automated scraping tools, manual copying, or API abuse — constitutes infringement and grounds for injunctive relief and damages.
The Customer must not: (a) scrape, crawl, harvest, or systematically extract pricing, route, or vendor data from the Platform; (b) reverse-engineer, decompile, or disassemble any part of the Platform; (c) copy, reproduce, distribute, or create derivative works from TruckGuru LLP content without prior written consent; (d) use TruckGuru LLP trademarks, brand name, or logo without prior written consent; (e) place fake, test, or competitor-intelligence bookings; (f) impersonate TruckGuru LLP or its employees; or (g) re-sell the service or any part of its contents to others.
Any feedback, suggestions, reviews, ideas, or other content submitted by the Customer to TruckGuru LLP through any channel shall become the sole property of TruckGuru LLP upon submission. The Customer grants TruckGuru LLP a perpetual, irrevocable, royalty-free, worldwide, transferable licence to use, reproduce, adapt, publish, and distribute such content for any business purpose. Such use shall not entitle the Customer to any payment or other compensation.
TruckGuru LLP may from time to time provide links to third-party websites from the Platform. These third-party links are provided for convenience only and are accessed at your own risk. TruckGuru LLP has no responsibility or liability for any independent policies or actions of third-party websites and is not responsible for the privacy practices, customer service, content, or availability of any such website.
Information, reports, videos, blogs, newsletters, and other online content on the Platform are provided for reference purposes only on an "as is" basis. They are not intended as a substitute for professional advice or judgment. Reasonable care has been taken to ascertain accuracy, but TruckGuru LLP does not warrant the accuracy, reliability, completeness, or timeliness of any content.
By using TruckGuru LLP's services, the Customer consents to receive transactional and operational communications via SMS, WhatsApp, email, and phone calls. By calling TruckGuru LLP or receiving calls from TruckGuru LLP, the Customer consents to call recording for quality assurance, training, fraud prevention, and dispute resolution purposes. You agree to keep yourself updated with all communications made available on the Platform. Notice sent to your registered email address shall be deemed given 24 hours after the email is sent, unless notified that the email address is invalid.
This Agreement commences upon your first use of the Platform and survives until terminated. If TruckGuru LLP has reasonable grounds to believe that a user is not using the Platform in accordance with this Agreement, TruckGuru LLP may suspend provision of the service to that user. TruckGuru LLP shall have no obligation to reinstate services until the disputed issue has been resolved. TruckGuru LLP shall have no liability for any loss, damage, or inconvenience caused by such a suspension.
TruckGuru LLP may at its sole discretion limit activity, immediately remove information, warn other users, temporarily or indefinitely suspend or terminate access, and/or initiate legal action, particularly in the event of: (a) breach of any provision of these Terms; (b) failure of verification or authentication of any information provided by the user; or (c) any conduct that the Company deems inappropriate or harmful to the Platform or its users.
Any user that has been suspended or blocked may not register or attempt to register with the Platform or use it in any manner until reinstated by TruckGuru LLP.
A Force Majeure Event means any event beyond a party's reasonable control, including acts of God, floods, earthquakes, epidemics or pandemics, government orders, lockdowns, war, civil unrest, strikes, bandhs, road blockades, fuel shortages, bridge closures, technical black-out, curfew, or acts or regulations of any governmental or supra-national authority. The affected party shall notify the other party within 24 hours. If a Force Majeure Event continues for more than 15 consecutive days, either party may cancel the booking by written notice.
The Customer shall indemnify, defend, and hold harmless TruckGuru LLP, its officers, employees, agents, affiliates, service partners, and Vendors against any and all claims, losses, liabilities, damages, penalties, fines, and costs (including reasonable attorneys' fees) arising out of or related to: (a) any breach by the Customer of these Terms; (b) false or inaccurate cargo declarations; (c) transport of prohibited or undeclared goods; (d) the Customer's negligence or wilful misconduct; (e) violation of any applicable law by the Customer; (f) any E-Way Bill, GST, or regulatory non-compliance by the Customer; or (g) any claim by a third party arising from the Customer's use of the Platform.
This statement is issued in compliance with Section 79 of the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines) Rules, 2011. TruckGuru LLP has published these rules and regulations, privacy policy, and user agreement for access or usage of its Platform.
TruckGuru LLP agrees that:
These Terms and all disputes arising from them shall be governed by and construed in accordance with the laws of India.
Any dispute arising out of or relating to these Terms shall be exclusively and finally resolved by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The arbitration shall be conducted by a sole arbitrator appointed by mutual agreement of the parties. If the parties fail to agree on an arbitrator within 14 days of one party invoking arbitration, the arbitrator shall be appointed by the Hon'ble Gujarat High Court at Ahmedabad. The seat and venue of arbitration shall be Vadodara, Gujarat, India. The language of arbitration shall be English. The arbitrator's decision shall be final and binding on the parties.
For any matter not subject to arbitration, the courts at Vadodara, Gujarat shall have exclusive jurisdiction. In case of any damages due to cyber contraventions, the jurisdiction of the Office of the Hon'ble Adjudicating Officer, Gandhinagar, Gujarat under the IT Act, 2000 shall also be applicable.
Before invoking arbitration, the Customer must follow this process:
The Customer clearly agrees that a breach of these Terms may cause TruckGuru LLP irreparable injury for which monetary damages would not provide adequate compensation. In addition to any other remedy, TruckGuru LLP shall be entitled to seek injunctive relief against such breach or threatened breach, without proving actual damage.
In case of any grievance, objection, or complaint with respect to the Platform, other users, or TruckGuru LLP — including any complaints about suspension, termination, or blocking of services — you should promptly raise such grievance with the designated Grievance Officer at grievance@truckguru.co.in with all necessary information and/or documents to enable resolution.
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Grievance Officer |
Kamlesh Bhatt |
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Organisation |
TruckGuru LLP |
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Address |
507, Krishna Platina, New VIP Road, Vadodara, Gujarat 390019 |
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grievance@truckguru.co.in |
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Phone |
+91-7202045678 |
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Working Hours |
Monday to Saturday, 9:30 AM to 6:30 PM IST |
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Response Timeline |
Within 30 days of receipt of grievance |
TruckGuru LLP will redress complaints within one month from the date of receipt, as required under the provisions of the Information Technology Act, 2000 and the rules made thereunder.
TruckGuru LLP shall not be held responsible for any tax liabilities arising from the Customer's transactions on the Platform. The Customer shall indemnify, reimburse, and hold TruckGuru LLP harmless from any and all sales, use, gross receipts, excise, franchise, business, or other taxes, fees, penalties, fines, or interest imposed by any government or taxing authority to the extent such taxes are assessed on TruckGuru LLP as a result of the Customer's primary legal obligation. The Customer is solely responsible for determining, collecting, and remitting all applicable taxes in connection with their use of the Platform.
Both parties undertake to keep confidential all information (oral or written) concerning the business and affairs of the other party obtained or received as a result of entering into or performing these Terms. This includes pricing arrangements, vendor details, route data, operational processes, and any proprietary business information. This obligation of confidentiality shall survive the termination of these Terms for a period of 3 (three) years. This clause does not apply to information that: (a) is or becomes publicly available through no breach of these Terms; (b) was already known to the receiving party before disclosure; or (c) is required to be disclosed by law or court order.
Both parties agree and acknowledge that while this Agreement is in force and for a period of 24 (twenty-four) months thereafter, they shall not directly or indirectly solicit or offer employment to any of the other's officers, employees, third-party contractors, or associates who have been involved in or associated with this Agreement, without the other's prior written consent. Both parties understand and agree that the 24-month period is reasonable, considering training investments and grooming time invested in human resources by the parties.
These Terms, together with the booking Confirmation and any written amendments, constitute the entire agreement between TruckGuru LLP and the Customer and supersede all prior communications, representations, negotiations, and agreements.
If any provision of these Terms is held invalid or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
No failure or delay by TruckGuru LLP to exercise any right under these Terms shall operate as a waiver of that right. All remedies are cumulative and may be enforced successively or concurrently.
TruckGuru LLP may assign, transfer, or sub-contract any of its rights or obligations under these Terms without the Customer's consent. The Customer may not assign, transfer, novate, or sub-contract any of its rights or obligations under these Terms to any third party without TruckGuru LLP's prior written consent. Any purported assignment in breach of this clause shall be void.
TruckGuru LLP reserves the right to amend these Terms at any time. For material amendments — including changes to payment terms, liability limits, or arbitration provisions — TruckGuru LLP will provide 30 days' prior written notice to registered Customers via email. For pre-confirmed bookings at the time of amendment, the Terms applicable at the time of Confirmation shall govern that booking. Continued use of the Platform after the effective date of any amendment constitutes acceptance.
All formal notices must be in writing and delivered to: TruckGuru LLP, 507, Krishna Platina, New VIP Road, Vadodara, Gujarat 390019, or cs@truckguru.co.in. Notice is deemed given 24 hours after email is sent, unless notified that the address is invalid.
Under this Agreement, the actions of both parties shall be deemed to be actions in good faith (bona fide) unless there is evidence to the contrary.
Clause headings are inserted for convenience only and shall not affect the interpretation of these Terms.
In case of default on payment on more than two occasions, any subsequent payment made by the Customer shall be applied towards the earliest outstanding debt first, regardless of any instructions to the contrary given by the Customer at the time of payment.
The following clauses shall expressly survive termination of these Terms: Privacy and Data Protection; Payment obligations and outstanding dues; Intellectual Property Rights; Indemnity; Limitation of Liability; Arbitration and Governing Law; Taxes; and Confidentiality.
All notices, communications, and documents given or executed under these Terms shall be in the English language. If there is any inconsistency between any document and any translation or version of the same document, the English version shall be authoritative.
In these Terms, unless the context otherwise requires: (a) references to a party include that party's permitted assignees and successors in title; (b) references to a person include any individual, company, firm, corporation, government, state, or agency of a state; (c) references to any statute or statutory provision shall be interpreted as that statute as re-enacted or amended from time to time; (d) words denoting the singular include the plural and vice versa; (e) words denoting any gender include all genders; (f) clause headings are for convenience only.
None of the provisions of these Terms shall be deemed to constitute a partnership or agency between the Customer and TruckGuru LLP. The Customer shall have no authority to bind TruckGuru LLP in any manner whatsoever.
TruckGuru LLP
cs@truckguru.co.in | +91-7202045678 | truckguru.co.in
GSTIN: 24AALFT4556F1Z1
Copyright © 2026 TruckGuru LLP
