Tempo Service in DLF

The loads that leave DLF are company property, not factory output

Cyber City, the DLF Phase 1 to 5 blocks and the malls along MG Road and Golf Course Road do not make anything. What they send out is stock and equipment: a batch of laptops and monitors for a branch that is opening in Jaipur, unsold season stock going back to a brand's distributor in Chandigarh, a trade-show stand packed after an event in a Gurugram hotel. Our tempo service in DLF is built around that kind of consignment. It is usually under a tonne, it is usually boxed, and the person booking is an admin or store manager rather than a logistics team.

TruckGuru books a Tata Ace or Bada Dost class tempo with driver for trips over 100 km. The vehicle carries only your consignment and goes directly to the receiving office or store. Deliveries within Gurugram or Delhi are not something we take.

Send us these five things and the callback is short

• The building name and the loading point: basement dock, service lane or the mall's goods entry
• The approximate weight and number of cartons or crates
• Whether anything needs to stay dry, such as electronics, paper files or apparel
• The time window your building allows goods vehicles at the dock
• The receiver's name and phone number at the other end

The fourth point trips people up more than any other. Many office towers and malls in DLF only let goods vehicles in early morning or late night, and security wants a gate pass raised by your facility team in advance. If the pass is not ready, the tempo waits at the gate and the day slips. Raise it the day before.

Closed body or open?

For almost everything that leaves an office or a store, ask for a closed-body Ace. It takes up to 1.5 ton and keeps monitors, garment cartons and printed material out of the rain and dust. The standard open Ace / Dost / Pickup takes up to 1,100 kg and comes with a tarpaulin, which is fine for display fixtures and metal racking. When the count runs past 60 or 70 large cartons, the tempo fills up before it reaches its weight limit; at that point a 14FT Eicher is the better choice. See the truck type page for body options.

Where DLF tempos typically go

Jaipur is the easiest of these: NH-48 runs straight south from Gurugram and a tempo that leaves at 6 AM can be unloaded in Jaipur before lunch. Chandigarh and Dehradun mean getting across Delhi or around it on the KMP Expressway, which adds time you should plan for.

Rates for a tempo from DLF

Truck freight rates are not fixed. What a load costs depends on the route, vehicle type, load capacity needed, cargo, pickup date and how many trucks are running that lane that week. Night pickups from a mall dock are routine for us, but when a whole retail chain is moving end-of-season stock in the same week, tempos from Gurugram get scarce and the rate goes up.

TruckGuru pricing is quoted per trip at the time of booking, with toll included.

Book - Rates

Current freight rates depend on route, vehicle type, cargo and availability. Check the live rate when booking.

From booking to handover

Book on the website or the TruckGuru app. We call back within 30 minutes in working hours (Mon-Sat 9:30 AM - 6:30 PM, Sun 9:30 AM - 2:30 PM) to fix the vehicle and slot. A digital Lorry Receipt is issued at loading and the GST invoice is sent after delivery, which suits finance teams that need paperwork for every asset movement. The tempo is GPS tracked all the way.

You arrange loading and unloading labour and any transit insurance. For IT equipment, most companies already have a policy; check whether it covers goods in transit.

For factory loads from Udyog Vihar or Manesar, the hire truck in Gurugram page covers bigger vehicles.

What DLF admin and store teams ask

Can the tempo come at 11 PM? The mall only allows goods vehicles at night.

Yes. Tell us the permitted window when you book and we schedule the pickup inside it. Night loading also gets the tempo out of Gurugram before morning traffic.

We have 40 laptops and 20 monitors for Jaipur. Which vehicle?

A closed-body Ace is enough for that. Weight is well under a tonne; what matters is that the cartons stay dry and are stacked so they do not shift.

Can you do Cyber City to Noida?

No. That trip is inside NCR and under 100 km. We only book intercity loads over 100 km.

Does the driver help carry cartons down from the office?

No. Loading and unloading labour is arranged by you at both ends. Most buildings have a housekeeping or facility team that can arrange it.

Is an e-way bill needed for office equipment going to another branch?

If the goods are worth over 50,000 rupees, yes, even for a transfer between your own branches. The consignor or consignee generates it before the tempo leaves.

Will the tempo carry anything else on the way?

No. One vehicle per consignment, straight to your receiver.

Can I see where the tempo is?

Yes. GPS tracking runs from dispatch to delivery. You can check it on the app or call our team.

What paperwork do we get for our records?

A digital Lorry Receipt at loading and a GST invoice after delivery.

One of our staff is moving to Chandigarh. Can the same tempo take his things?

Our trucks mostly carry business loads. For a one-off household move to another city, we can supply the truck and driver. Packing, loading and unloading are arranged by you.

What are the payment terms?

Payment is split into three parts: Booking Amount at booking confirmation, 90% at loading once the truck reaches the pickup location, and the remaining Balance at delivery before unloading begins. Accepted: NEFT, IMPS, UPI (PhonePe, GPay), and major debit and credit cards. No cash payments accepted.

Is the rate fixed once I see it online?

No, rates are not fixed. They depend on route, vehicle, date and availability, and the confirmed trip rate is given at booking, with toll included.